Go Cosmos FAQ

What is the GO COSMOS premium card?

It's a card that fills you points from everywhere. Because as much you shop so you win. With every purchase from Soccer10, you earn points.

 

How can I obtain the GO COSMOS premium card?

Ιn one of our stores by completing the required application, which you will find at the cashier or at the online store. After you first sign up, click on your account and fill in the online application for a new card.

 

What do I earn with the GO COSMOS premium card?

With each euro purchase, you earn one point.

For each 200 points, you earn a voucher of 20.00 euros, in addition to 1000 points you win an extra 100.00 euro voucher.

Earn gift vouchers up to € 180.00 total for each 1000 points you collect!

When you reach 1000 points your card is reset and starts again from the beginning.

For products that are discounted or bidding, you earn one point for each three euro purchase.

 

How do I collect points?

Making your purchases at Soccer10 and our online store www.soccer10.gr. It is a prerequisite to tell your card code at the store's cash register and for our online stores to insert the card with them.

 

How and when do I redeem my points?

Once you have accumulated the necessary points, you can redeem them to your next purchase, at one of our stores, including our online store.

 

Can I redeem my points at the same time as I complete?

Not in the same purchase, but in the next.

 

If the redemption of my gift voucher the value of the product is less than the value of the voucher, the remaining money what is being done?

The total amount of your purchase must be equal to or greater than the value of the gift voucher.

 

Can I not redeem my voucher?

Yes. You can collect as many gift vouchers as you want and buy products of equal or greater value than those of gift vouchers.

Can the shipping be covered by my voucher?

No. It is not possible to cover transport from the voucher. Gift vouchers are only used to purchase products.

 

Do I earn points by cashing my gift voucher?

A voucher is a product of a bid and you can not collect any points from it. As well as points can not be collected from the cost of transport.

 

Do I have a discount on my card purchases?

No. The card is not a discount card.

 

Where can I see my points?

  • In our online store: Next to "My Cart".

  • In our stores: Asking the cashier as well as proof of your purchase.

 

What are the extra benefits of the card?

  • Membership offers: Email and sms updates for special promotions made all year round for GO COSMOS card members only.

  • Discount Discounts: With the card you make your purchases at discount prices one week before official discounts begin.

  • Free Product Reservations: For one week without deposit in all our stores.

  • Return right: One month from the date of purchase even on Saturday.

 

When do my points appear on my card?

All points are charged on the card at the moment the receipt is cleared and not on the completion of your order.

 

 

Will I get a card by making the application?

Yes, you can get it either from our stores or by post.