Shipping & Delivery
What is the pickup cost?
The pickup from the store is free.
When can I receive my order?
Your order delivery time is from 2 to 7 working days from the date of order. Pick up is from Monday to Saturday.
The pickup hours are when stores are open.
How can be informed about the pickup of my order?
Once your order is ready, you will be informed by SMS and email. The order will remain in store for five days.
Worldwide Shipping only for 14,99€
DHL Express delivery services are available to most of the countries we ship to.
What’s the shipping cost to my country?
Worldwide shipping cost is 14.99€ (Flat Rate)
(Additional shipping costs may arise in some cases and with prior notice and approval of the customer).
Who will deliver the parcel?
Deliveries will be shipped via DHL Express.
How long will it take?
Delivery will take between 2 to 7 working days after dispatch.
A signature may be required and if you're not around the driver will leave a card with instructions on how to pick it up.
*Shipping times may change due to unforeseen factors such as: non-immediate availability of the product, specific treatment, strikes, transportation companies, delays, holidays, festivals etc.
Can I track my delivery?
Tracking is available on all DHL Express deliveries. You will receive a despatched email with a tracking number on for your order.
IMPORTANT NOTE: The delivery to countries outside the European Union may entail additional costs for the recipient (taxes, duties, etc.) According to the current legal status of the country or region in which the parcel is delivered.
Be informed earlier by your local institution for any additional costs that may arise during the delivery of your order.